Help Net Consultancy Sdn. Bhd.

Online Workshop Management System & Network
 
 
 
 
 
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Workshop


TERMS OF USE

 

Thank you for your interest in Help Net Consultancy Sdn Bhd (“Help Net”) and the services we offer. Use of our online software, our website and any other services we offer (‘Service’) are subject to the following conditions Term of Use (‘Term’). These Terms are binding on any use of the Service and apply to You from the time that Help Net provides You with access to the Service.

The Help Net Service will evolve over time based on user feedback. These Terms are not intended to answer every question or address every issue raised by the use of the Help Net Service. Help Net reserves the right to change these terms at any time, effective upon the posting of modified terms. It is likely the terms of use will change over time. It is your obligation to review this Website periodically so that you are aware of any such modifications. Your continued use of the Service after any such modifications have been posted on this Website shall be deemed your acceptance of any changes or modifications to the Terms of Use. If at any time the terms and conditions of this Terms of Use are no longer acceptable to you, you should immediately cease use of the Service. You agree that the above-listed standards for notice of changes are reasonable.

By registering to use the Service you acknowledge that You have read and understood these Terms and have the authority act on behalf of any person for whom You are using the Service. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Service.

These Terms were last updated on 11th November 2015.

 

Definitions

“Agreement”

               means these Term of Use

“Data”

               means any data inputted by You or with Your authority into the Website.

“Intellectual Property Right”

               means any patent, service mark, trade mark, copyright, right in design, moral right, know-how, and any other intellectual or industrial property rights, anywhere in the world whether or not registered.

“Website”

               means the internet site at the domain www.helpnet.com.my or any other site operated by Help Net.

“Service”

               means the online software and management system services made available (as may be changed or updated from time to time by Help Net) via the Website.

“Help Net”

               means Help Net Consultancy Sdn. Bhd.

“Registrant”

               means the person who registers to use the Service, and, where the context permits, includes any entity on whose behalf that person registers to use the Service.

“Invited User”

               means any person or entity, other than the Registrant, that uses the Service with the authorization of the Registrant from time to time.

“You”

               means the Registrant, and where the context permits, an Invited User. “You” has a corresponding meaning.

 

Use of Software

Help Net grants You the right to access and use the Service via the Website with the particular user roles available to You according to Your subscription type. This right is non-transferable, non-exclusive, and limited by and subject to this agreement. You acknowledge and agree that, subject to any applicable written agreement between the Registrant and the Invited Users, or any other applicable laws:

  1. the Registrant determines who is an Invited User and what level of user role access to the relevant organization and Service that Invited User has;
  2. the Registrant is responsible for all Invited Users’ use of the Service;
  3. the Registrant controls each Invited User’s level of access to the relevant organization and Service at all times and can revoke or change an Invited User’s access, or level or access, at any time and for any reason, in which case that person or entity will cease to be an Invited User or shall have that different level of access, as the case may be;
  4. if there is dispute between a Registrant and an Invited User regarding access to any organization or Service, the Registrant shall decide what access or level of access to the relevant Data or Service that Invited User shall have, if any.

User account, Password and Security

You ensure that all user ids and passwords required to access the Service are kept secure and confidential. You must immediately notify Help Net of any unauthorized use of Your accounts and passwords or any other breach of security. You must take all other actions that Help Net reasonably deems necessary to maintain or enhance the security of the Help Net’s computing system and networks and Your access to the Services.

Registrant will only assign the user id and password to the employees of his/her firm as an Invited User only. Granting user id and password to third party without written consent from Help Net is considered a breach of usage and Help Net reserves the rights to terminate or suspend the account if necessary. If illegal activities such as copying / reengineering our application has taken place, we will hold you liable for such breach and will seek maximum recourse punishable by law.

It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service or via the “Forgotten Password” process.
You will immediately notify Help Net in writing of any unauthorized use of the account or any other breach of security as soon as You are aware of the same; and You shall endeavor to ensure that authorized personnel(s) and/or agents logout from Help Net after each session. For additional security, You are required to clear Your cache after each session.

 

Privacy

At Help Net, we are committed to protecting your privacy. All registration data and any other information gathered from You in connection with Your use of the Service will be governed by the provisions of our Privacy Policy.

1. Information Sharing and Disclosure

Help Net does not rent, sell, or share information about You with or nonaffiliated companies except to provide products or services you've requested, when we have Your permission, or under the following circumstances: 

  • We provide the information to trusted partners who work on behalf of or with Help Net under confidentiality agreements. These companies may use your information to help us communicate with You and our partners. However, these companies do not have any independent right to share this information.
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Help Net's Term of Use or as otherwise required by law.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • We transfer information about You if Help Net is acquired by or merged with another company. In this event, Help Net will notify you before information about You is transferred and becomes subject to a different privacy policy.

2.  Confidentiality and Security

We limit access to information to employees who we believe reasonably need to come into contact with that information to provide Services to You or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect all information.

3. Changes to this Privacy Policy
Help Net may update this policy. We will notify you about significant changes in the way we treat information by placing a notice on our site.

If you have any feedback or queries in relation to the protection of your personal data, you may write to us at , or contact us by calling +6012 2067763.

 

Confidentiality

During the usage of the system, proprietary business information may be transmitted to You from other users. Such information shall be considered highly confidential and the receiving party strictly will not directly or indirectly disclose such information to third parties without prior written agreement of the disclosing party.

 

Intellectual Property

1. General:

Title to, and all Intellectual Property Rights in the Services, the Website and any documentation relating to the Services remain the property of Help Net (or its licensors).

2. Ownership of Data:

Title to, and all Intellectual Property Rights in, the Data remain Your property. You grant Help Net a license to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Services and for any other purpose related to provision of services to You.

3. Backup of Data:

You must maintain copies of all Data inputted into the Service. Help Net adheres to its best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but does not make any guarantees that there will be no loss of Data. Help Net expressly excludes liability for any loss of Data no matter how caused.

4. Third-party applications and your Data.

If You enable third-party applications for use in conjunction with the Services, You acknowledge that Help Net may allow the providers of those third-party applications to access Your Data as required for the interoperation of such third-party applications with the Services. Help Net shall not be responsible for any disclosure, modification or deletion of Your Data resulting from any such access by third-party application providers.

5.   External Websites

The Service may contain advertisements and links to other websites on the Internet that are owned and operated by third parties. Help Net is not responsible for the content, practices or privacy policies of these Websites or for your transactions with them. Inclusion of advertisements or links to such Websites does not imply any endorsement by Help Net of any content, advertising, products, services or other materials on or available from such Websites.

 

Copyright

The content, organization graphic, design, audio, animation, video, compilation, text, logos, icons, buttons, images, and other matter related to the Website, is the property of Help Net, its licensors, partners or its content suppliers, and is protected by Malaysian and international copyright and trademark laws. All software used on or in connection with our Service is the property of Help Net or in licensors, and is protected by Malaysian and International copyright laws. The copying, redistribution, use or publication by You of any part of the Website is strictly prohibited.

 

Trademarks

The Help Net logo and all other trademarks, service marks, and trade names (‘Marks’) appearing on the Service are the property of Help Net or their respective owners. You are not permitted to use the Marks without the prior written consent of Help Net Consultancy Sdn. Bhd. or such third party that may own the Marks.

 

Disclaimer of Warranties

THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THE SERVICE ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HELP NET DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. HELP NET DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THE INFORMATION ACCESSIBLE VIA THE SERVICE IS ACCURATE, CURRENT OR COMPLETE. THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS, OR OTHER LIMITATIONS, WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITIES WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE.

 

Limitation of Liability

IN NO EVENT WILL HELP NET BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THE SERVICE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS WEBSITE, EVEN IF HELP NET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL RESPONSIBILITIES OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING THE FORM OR DOCUMENT IS DISCLAIMED. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR WEBSITE.

 

Indemnification

You agree to indemnify, defend and hold Help Net, and its officers, directors, employees, agents, affiliates, subsidiaries and licensors harmless from any liability, loss, expenses, claims, damages and/or costs (including but not limited to reasonable lawyers' fees) arising from or related to your failure to comply with this Terms of Use, your infringement, misappropriation or violation of any third party rights, or your violation of any applicable law or regulation.

 

Termination of Usage of the Service

Help Net may terminate or suspend your access to all or part of the Service, without notice, for any conduct that Help Net, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or Help Net. You also may discontinue Your access and use of the Service at any time. This Terms of Use will continue to apply to all past use of the Service by You, even if you are no longer using it.

 

Trial policy

Before You first sign in for access to the Service You can evaluate the Service under the defined trial usage conditions (Demo / Testing Mode), with no obligation to continue to use the Service. If You choose to continue using the Service thereafter, You need to sign up and register with us. If You choose not to using the Service after 30 days trial usage conditions or without sign up and register, Help Net will cease the trial usage condition (Demo / Testing Mode) Service and all Data inputted will be deleted or removed without further notice.

 

General

These Terms, together with any other notices or instructions given to You under these Term of Use, supersede and extinguish all prior agreement, representations (weather oral or written), and understandings and constitute the entire agreement between You and Help Net relating to the Services and the other matters dealt with these Terms. This Terms of Use shall be governed by and interpreted in accordance with the laws of Malaysia without regard to its conflicts of laws provisions, and any legal proceeding arising hereunder will occur in Malaysia. This Term of Use will be binding on and will inure to the benefit of the legal representatives, successors and assigns of the parties hereto. Help Net may assign this Terms of Use in whole or in part at any time without your consent. No failure of either party to enforce any of its rights under this Terms of Use will act as a waiver of such rights. If any provision of the Terms of Use is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions of the Terms of Use shall remain in full force and effect.



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